Ottos.ch
(1 von 5 Punkte)

Cheap price, but I pay twice

I became a new buyer in OTTO.CH onlineshop and about five time things were packed bad, as smartis was evrywere in box, you can not use it. So, produckt goes to the rubisch. But I thougcht ok - preices are cheap,ok. On the 23th Desember I bougcht sweets, rise, cakes and Persil gel. When Postman brang a box - he could see already that all box broken, because Persilgel went out and covered all sweets, cakes, spagetti. This is not ok. I did not take this packege and Postman said the same. And what do you think? Next day I get the same post and goods covered with Persilgel, broken spagetti - they are out of the box and gluing with Persil. All cakes also with Persil gel. Twix pressed, ruined and full of Persilgel. This shop even did not tryid to clean something and to repack. They throw again inside ruined Produckts with the same Persilgel and just change a box. When we called them, someone with sleeping voice told us "she not understand us" (with Kundenservice was talking another person who talk six languges), but she not understand. I guess this person still can not to wake up! Also no produckts were sent. Rice has smelt of prsil and also have to throw. Now I am forced to pay this rubbish and just Persil Gel I can to use after I clean a bottle. You can to decide such service help to save a money? I my case I pay twice. I have made a pictures, but here I can not add them!

Datum der Erfahrung: 23. Dezember 2023

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