Schloss-ahlden.de - Kunstauktionshaus Schloss Ahlden - Internationale Kunstauktionen (1 von 5 Punkte)

CAUTION! DO NOT BID on any of Schloss Ahlden's online auctions of works of art without insisting that they previously provide you with actual photos of the item in its frame (front & back). In their last online auction, I purchased a Mersad Berber for a total of €2500 and despite having asked them for a photo of the frame, they failed to do so, forwarding the painting through one of their recommended courier firms, FineArt Travel, who, contrary to my instructions, delivered it loose and damaged in its oversized frame to a totally unaware neighbour, an old lady, later alleging that "According to our general terms and conditions, we deliver to the curb, just like any other forwarding company". In several emails, Schloss Ahlden Auctions and FineArt Travel have complicitly but feebly attempted to cover each other's back, alleging that the painting was handed over to the courier (suspiciously enough, with no hand-over photo, though) and delivered in perfect condition. Schloss Ahlden's catalog image, also displayed during the online auction, and the courier's own delivery photos, show the painting completely slid to one corner of the frame, scratched and frayed.
Absolutely shameful!

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